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      NiCE

      Engaged Employer

      NiCE reviews

      Frustrating environment if you plan to stay. - Project Manager NiCE Employee Review

      3.0
      Oct 14, 2022
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best CCaaS on the market. Services are constantly evolving which keeps you fully engaged. Great team support. Advancement opportunities.

      Cons

      Do not plan on annual pay treatment. The set date for pay treatment is constantly a moving target and excuses abound why you will not receive a pay increase. First it was Covid and now because NICE foresees a recession coming pay treatment for this yr was withheld from some employees. . it's about increasing cash in the bank on the backs of emplyees. Work/life balance can and does get out of control. Since NICE took over inContact the company has not been the same.

      Explore other reviews about NiCE

      5.0
      Jun 30, 2026
      Sdr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

      Cons

      - None that i can think of

      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

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      NiCE Response
      4d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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