Good products but iffy management - National Account Executive NiCE Employee Review

1.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- Healthy base salary - Industry-leading technology - Ongoing trainings available to sales teams

Cons

- Onboarding training wasn't very helpful...watch 40 hours worth of videos on products and that's it - Complex sales plan and hard to determine when you'll be paid on deals - Extremely difficult to navigate internal teams/channels to get sales support, quotes, book deals, and ongoing support of clients. - Quite a few empty promises (simpler comp plan, better support for pricing deals, etc) - Quotas jumped by more than 60% in 2023 by going from TCV to ACV. - Benefits package is so-so

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NiCE Response
3y
Thanks for your feedback. Our position as the market leader emphasizes the value we place on innovation and being at the forefront of new developments and technologies. At NICE, we pride ourselves on nurturing our dedicated and brilliant employees with great benefits, and numerous learning and development programs. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. Employees are always encouraged to give feedback and insights on how to further improve our working environment and culture. We wish you great success in your future career.

Explore other reviews about NiCE

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

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NiCE Response
19h
Thank you for your review. We take immense pride in our positive work culture, our strong focus on innovation, and the exciting opportunities to engage with cutting-edge technology. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Wishing you continued success at NiCE!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
19h
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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