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      NiCE

      Engaged Employer

      NiCE reviews

      Frustrating place to work - Solutions Engineer NiCE Employee Review

      2.0
      Aug 13, 2023
      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Software mostly works as advertised. Like others my immediate manager is great. Past that not much. There is also no where to move up within the company. They hired a new SE director from outside the company, no offense to him not his fault. However, you are telling me that there was no qualified candidates internally?

      Cons

      There has been zero cola or merit increases in over FIVE years. They say there is a merit based culture but that is all talk, never happens. I've been to presidents club and still have had no raises. I get recruited calling from our competition that have base salaries 25% more than my base plus commission. There has been a huge brain drain here because people feel disrespected, under appreciated, and under paid.

      avatar
      NiCE Response
      2y
      Thanks for your review. We have an annual calendar of processes in place, to review our employees’ performance and reward them accordingly. There is a broad merit process as well as bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. We suggest you speak with your HR business partner or your manager about your concerns.

      Explore other reviews about NiCE

      5.0
      Jun 23, 2026
      Senior director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

      Cons

      Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

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