Comp doesn’t add up - Key Account Manager NiCE Employee Review

3.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The team culture is great and management and the VP of my department are great. Company is always in a healthy spot financially and NICE a leader in the space.

Cons

Commissions are very unknown and there isn’t a solid way to audit pay because nobody really fully understands the comp plan. You would think that if you were at 50% of your quota that you would be compensated on 50% of your OTI commissions but that isn’t the case. Also, the commission payout is completely tied to your base salary so if you have a smaller base than a peer, your peer will make more selling the exact same deal size as you.

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NiCE Response
2y
We are glad to know that you like the work culture at NICE. As you mentioned, we are a market-leader with our cutting-edge product offerings and are at the forefront of new developments and technologies. We suggest that you speak to your manager/ HR business partner in order to discuss any specific issues that you have.

Explore other reviews about NiCE

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

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NiCE Response
1w
Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
1w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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