NICE CXone Account Executive - SMB Account Executive NiCE Employee Review

3.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

-Work/Life balance -Base Pay is decent for when I got hired -No Busy Work -No micromanaging

Cons

-The company continues to change for the worse year by year. You hear stories of the good ole' days and that's not how it is anymore -Base/OTE significantly reduced for new hires -Commission structure is so convoluted it's impossible to track -Major partnerships fizzled and damaged our numbers -The Utah location lacks diversity, even factoring in that this is Utah

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NiCE Response
2y
Our surveys consistently show that there is great satisfaction amongst our employees worldwide when it comes to work life and culture. Furthermore, our HR team and people managers always seek to ensure that employees have clarity about everything associated with their role, which includes commission structure. Should you have any questions, please feel free to reach out to your manager or HR Business Partner.

Explore other reviews about NiCE

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

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NiCE Response
6d
Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
1w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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