NICE Systems is not a nice place to work. It was a nightmare. - Service Delivery Director NiCE Employee Review

1.0
Apr 19, 2011
Recommend
CEO approval
Business Outlook

Pros

- It has some good recording solution.

Cons

- It is a very arrogant company, both to customers and partners. It makes people very difficult to do business with. - It lacks of enterprise level operation systems. It is like a giant SME to me. There are lots of people who has no idea in the skillset and the deliverables of his/her role. They deliver their job by gut feelings. The patterns get stronger when you get closer to the headquarter. - It is very mean to the employees, especially to the sales guys. - There is no strategy. If you ask the employees, I don't think most of them can tell you the company's strategy. People work like a multi-directional vectors. - The morale is low. The people are depressed.

Explore other reviews about NiCE

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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