Positive Changes at every Turn - Anonymous employee NiCE Employee Review

5.0
Jul 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Scott Russell as our new CEO is a breath of fresh air. I have never felt so listened to and heard at such a large, global company. Since Scott joined in January - he has listened to the employees, traveled to every location, and the changes keep coming every week based on our feedback. Are all the changes perfect? No. But I would say that all the changes are positive changes. The people here are amazing. The leaders are experienced, wise and genuinely likeable people. The local office is inclusive and has fantastic events.

Cons

NiCE has complex processes as it aligned the systems for a global workforce, it creates challenges that a smaller, more localized company doesn't experience. Onboarding takes longer than it should.

avatar
NiCE Response
11mo
Thank you for taking the time to review us. NiCE is committed in its employees by fostering a positive work culture and we’re constantly listening to your feedback. We’re glad you’ve felt supported in your NiCE journey and wish you continued success!

Explore other reviews about NiCE

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

avatar
NiCE Response
2d
Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

avatar
NiCE Response
1w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
See reviews by: Helpful|Rating|Date|All