Pros
Known to families and visitors as a caring hospital. Disney like. Informal at the front end level. People smile. Welcoming environment. Nice kid touch everywhere you go. Very nice play room and family center.
Cons
Recognition is non-existant. Email recognition. People are promoted if they know how to play the game. Fake it and you are good to go. Too much politics. Forget about speaking up. CEO is a wonderful salesman with poor management skills. Leading by consequence and fear. Not enough focus on real engagement strategies. The people side is completely ignored. It's all about process. Strategy looks good on paper but the amount of work is not manageable. No room for creative minds. Senior management plays "Simon says" and you better jump non stop.