4.0
Mar 22, 2014
Former employee, less than 1 year
Brea, CA
Recommend
CEO approval
Business Outlook
Pros
Management pays special attention to the needs of their employees. The company's one rule -"Use your best judgment' gives much needed freedom for employees to do their best when assisting customers.
Cons
Unlike the full-line store, Rack locations are task-oriented. As a result, there is often a disproportionate amount of time dedicated to maintaining the store versus customer assistance. This conflict compromises the overall experience for the customer.