No weekends and constant metric pressure - Sales Associate- Rack Nordstrom Employee Review

2.0
Jun 17, 2023
Recommend
CEO approval
Business Outlook

Pros

In terms of retail environments, the company does more than the bare minimum. You are given breaks and sufficient lunch time (not paid of course) if you work long enough.

Cons

Get ready to have no weekends holidays free ever. They don’t exist here. Customers range from decent to level 3 Karens, especially if there’s a full line store nearby. You will have to deal with thousands of dollars in returns daily, all of which go in different directions and must magically be ticketed even when the lines are wrapping around the checkout area. Scheduling will be a mess because this job burns people out. This is the hardest I’ve ever worked in retail, and when the entire store isn’t available you will feel it as managers blame the staff for being lazy.

Explore other reviews about Nordstrom

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture and environment and people

Cons

can be intense and stressful

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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