Apparel Associate - Sales Associate- Rack Nordstrom Employee Review

3.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive pay for a retail job. They offer good benefits. Flexible work schedule if you have another job or school.

Cons

The management team often are held to a lower standard of work and do not want to help with the day to day activities. They are so worried about if you have a cell phone on the floor, if you have opened a credit card that day, or if you are talking to a coworker rather than a customer instead of focusing on the hard work you have done or training you how to do anything. They focus way too much on the credit cards. They are often understaffed and will not give consistent hours. If you want to move up at the Rack you have to have selling experience at Nordstrom which makes no sense

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Pay, awesome people, teammates.

Cons

Not that I can think of... Except they have been laying more people off over the years but that is life these days.

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission (for my department it was 10%), great coworkers—made amazing friends from my time here!! Opportunity for lots of commission $ during busy times.

Cons

Management is awful.. Plays favorites to an INSANE degree. For whatever reason I got onto the bad side of my department manager. Literally would call me into the office (taking away time on the floor to sell) to YELL at me until I cried for things that my coworkers got away with and didn’t even get so much as a talking to. Btw, what got me this treatment? Would be something pretty awful right? Coming in 5 min late. Big whoop. Also, management would promote people who quite literally had to take leaves of absence after having sexual harassment claims made against them… but then not only were they allowed to come back BUT also become floor managers. And what happened when he made it to that position? Literally got a sexual harassment claim again. I wonder how that could have been mitigated? The favoritism is so severe and unprofessional that when I was asking to get my job back for the holiday season I was told that there was nothing in the schedule available for me when in fact they were short staffed. And my coworker? The manager literally responded with “yes PLEASE 😍” yes. With the emoji. Grown man btw! Also, during that period the store was very shortstaffed with people quitting left and right. So, a lie.

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