Burnt out and high turn over - Addiction Treatment Specialist North Charles Employee Review

3.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great population to work with, most clients want to be in recovery - Flexibility for working from home and time off/vacation - Competitive pay and benefits - Some coworkers are really knowledgeable, supportive and occasionally check in with you - Great mission statement and lots of positive moments with clients mixed in with the challenging moments

Cons

- Working from home - they don’t provide laptops, work phones or secure ways to bring documentation to and from home - Most coworkers weren’t very friendly, welcoming or helpful - Upper management doesn’t appear to be susceptible to feedback - Training and expectations - lots of inconsistencies and confusing work model - Admin and documentation is disorganized and because it isn’t digitized everything takes 10X longer to complete - Almost all netting’s and sessions are still remote from Covid, meetings are on zoom and clients mostly have sessions over the phone

Explore other reviews about North Charles

4.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-Great client population -Telephone and individual counseling sessions -Ample clinical and administrative support -160 hours PTO upon hire after 3-month probation -Parking lot available

Cons

-Non-EMR system for documentation -Challenging caseload expectations

1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Cambridge is a nice location.

Cons

For starters my training was awful, theres only a handful of long term employees that have a grasp on what they’re doing so I couldn’t ask questions. The clients can be arrogant and hard to work with, and it seems they give the toughest clients to the interns but the money they make is more important than their employees mental health so clients get chance after chance after chance. I don’t feel like I learned much other than what not to do unfortunately, which sucks because I really wanted to like it there.

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