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NorthStar Memorial Group

Engaged Employer

Northstar is the only place to work - VP Sales NorthStar Memorial Group Employee Review

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Northstar Memorial Group is by far the best company to work for in the industry. Having worked for on of the public corporations, Northstar is a breath of fresh air. For someone looking to get paid for their efforts, this is the only place to be. Salespeople get paid every week and the potential for HIGH six figures is there for the taking. Northstar cares for it's employees and offers the opportunity for advancement, recognition and financial success. All while caring, comforting and helping the client families plan for the future.

Cons

For someone ready to earn, NSMG is the place to be

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NorthStar Memorial Group Response
1mo
Thank you for taking the time to share your experience! We truly appreciate your kind words and are honored to hear that NorthStar has been such a positive place for your career. It's especially rewarding to know you feel recognized for your hard work and have found opportunities for growth, financial success, and meaningful impact. Our mission has always been to support our team members while helping families with care, compassion, and professionalism, so it's wonderful to hear that reflected in your experience. Thank you for being part of the NorthStar family and for everything you do to serve the families who place their trust in us. We wish you continued success!

Explore other reviews about NorthStar Memorial Group

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career for people who are open to learning the job. easy 6+ figure job. I truly love it and really like my bosses and the heads of the company. My advice: Everyday be willing to learn and grow. Training and tools are always available to help new associates and funeral arrangers learn the business. Just need to have an open mind, good integrity, and willingness to learn. Have thick skin in sales especially, because there is a lot that goes on!

Cons

Office administration staff is never ever easy to work with, but you learn how to deal with them and stay on the course of success. Funeral arrangers always seem to not give the proper (easy) presentations to families as they are trained. But that's at every location I'm guessing?..

1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

If you enjoy a mediocre work environment, disorganized management, no training, and your money being hijacked, this may be the place for you.

Cons

You spend most of your time helping families plan their loved one's interment for sales that happened prior to you working there. A lot of times paperwork is missing, and you may spend a couple of full days investigating to make sure everything is paid for, as you are put on a rotation. You are not just selling funerals and plots, but of course, this was never explained to me at all during the interview process. Also, you are charged a certain amount of points every week that you need to make up and they accumulate week after week. Then, when you do make a sale, those points are deducted from whatever sale you made maybe the week or so after, and you have to pay back that money. Essentially you are paying your own minimum wage if you did not make a sale. Management was extremely disorganized. There was zero professional decorum in the office, People spoke to each other vert badly, and some even made weird comments to families, especially one Funeral Arranger in particular.

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NorthStar Memorial Group Response
1mo
Thank you for taking the time to share your experience. We genuinely wish you well in your next chapter. We want to be transparent for anyone considering a role with us: NorthStar is a pay-for-performance organization. Our Family Service Advisors earn based on the value they create for the families they serve through a compensation structure that includes commissions and a draw, a model commonly used throughout professional sales organizations. This structure rewards consistency, effort, and results, and is designed for individuals who are motivated by goals, accountability, and the opportunity to directly influence their earnings. The role of a Family Service Advisor extends beyond sales alone. Advisors support families with advance planning and often assist with existing arrangements and services, helping ensure families receive the care and support they need during important moments. This work requires compassion, professionalism, attention to detail, and a commitment to serving others. We recognize that commission-based sales careers are not the right fit for everyone, and that's okay. We also take feedback regarding training, organization, and workplace experience seriously and continually look for ways to improve. Thank you again for sharing your perspective, and we wish you success in your future endeavors.
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