Great career with supportive leadership, but challenging staff interactions - Family Service Advisor NorthStar Memorial Group Employee Review

Northstar Memorial Group is by far the best company to work for in the industry. Having worked for on of the public corporations, Northstar is a breath of fresh air. For someone looking to get paid for their efforts, this is the only place to be. Salespeople get paid every week and the potential for HIGH six figures is there for the taking. Northstar cares for it's employees and offers the opportunity for advancement, recognition and financial success. All while caring, comforting and helping the client families plan for the future.

For someone ready to earn, NSMG is the place to be

If you enjoy a mediocre work environment, disorganized management, no training, and your money being hijacked, this may be the place for you.

You spend most of your time helping families plan their loved one's interment for sales that happened prior to you working there. A lot of times paperwork is missing, and you may spend a couple of full days investigating to make sure everything is paid for, as you are put on a rotation. You are not just selling funerals and plots, but of course, this was never explained to me at all during the interview process. Also, you are charged a certain amount of points every week that you need to make up and they accumulate week after week. Then, when you do make a sale, those points are deducted from whatever sale you made maybe the week or so after, and you have to pay back that money. Essentially you are paying your own minimum wage if you did not make a sale. Management was extremely disorganized. There was zero professional decorum in the office, People spoke to each other vert badly, and some even made weird comments to families, especially one Funeral Arranger in particular.