Pros
The therapists, techs, volunteers Patients The work is super easy
Cons
Pay could be better and raises definitely need improvement (30 cents is ridiculous)! Center managers pressured to fill the seat when there’s an opening which often results in incompetent employees who can barely type. Seriously! And they almost never fire people because it’s such a process. Billing practices are terrible. Patients with large balances or credits and it can take two years to get a refund. They submit things way past timely filing rules. They changes rules and practices without telling you then get mad because you haven’t been doing it correctly. Focused too much on money, pressuring us to make sure schedules are full. The therapists work 4 ten hour days, double and sometimes triple booking patients every hour. Burnout happens fast. Advancement is slow and tops out quickly. No education opportunities unless you’re a clinician. Overall, it’s a good job for an admin position but can be stressful.