Pros
Great entry level job to gain experiences in administrative roles as you take on many roles at once.
Cons
Pay is not great and the only way you can get a raise is if they create a new position for you giving you more responsibilities. Felt a lot of pressure with numbers and meeting quota causing you to double book providers that caused tension. Some providers refused to give respect and call Patient Service Specialist as their position and referred to them as the front desk. Only position I had providers make me feel less than. I did not feel appreciated. When I went to management asking for employees not to use the "R" word and to refrain from talking negatively about those in the LGTBQ+ community. Very Christian based and you will be shamed if your lifestyle is different.