You are basically labeled "replaceable" - Patient Service Specialist Novacare Rehabilitation Employee Review

They are flexible with scheduling as well as a great company when starting out, they very much help you as best they can until you can get the hang of things.

The pay can be a little low or sometimes there weren't a lot of hours, but pay in PT isn't great in outpatient overall anyways.

Great entry level job to gain experiences in administrative roles as you take on many roles at once.

Pay is not great and the only way you can get a raise is if they create a new position for you giving you more responsibilities. Felt a lot of pressure with numbers and meeting quota causing you to double book providers that caused tension. Some providers refused to give respect and call Patient Service Specialist as their position and referred to them as the front desk. Only position I had providers make me feel less than. I did not feel appreciated. When I went to management asking for employees not to use the "R" word and to refrain from talking negatively about those in the LGTBQ+ community. Very Christian based and you will be shamed if your lifestyle is different.