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Novacare Rehabilitation

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Terrible company to work for - Patient Service Specialist Novacare Rehabilitation Employee Review

1.0
Jun 18, 2015
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working with my coworkers in the individual clinics.

Cons

Management is inconsiderate and not supportive. Management functions day by day making the rules up as they go along. The company policy very clearly states that family may not work together. The Northeast Ohio territory has managed to completely ignore that policy and has siblings and spouses working together. The top priority is not patient care but the amount of money that each clinic makes. At first I thought it might be the business of physical therapy but it is not. It is the practices of this company that are bad.

Explore other reviews about Novacare Rehabilitation

5.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

They are flexible with scheduling as well as a great company when starting out, they very much help you as best they can until you can get the hang of things.

Cons

The pay can be a little low or sometimes there weren't a lot of hours, but pay in PT isn't great in outpatient overall anyways.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level job to gain experiences in administrative roles as you take on many roles at once.

Cons

Pay is not great and the only way you can get a raise is if they create a new position for you giving you more responsibilities. Felt a lot of pressure with numbers and meeting quota causing you to double book providers that caused tension. Some providers refused to give respect and call Patient Service Specialist as their position and referred to them as the front desk. Only position I had providers make me feel less than. I did not feel appreciated. When I went to management asking for employees not to use the "R" word and to refrain from talking negatively about those in the LGTBQ+ community. Very Christian based and you will be shamed if your lifestyle is different.

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