Don’t believe the hype - Sales Representative OCLC Employee Review

2.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Building is nice. Good benefits. The people are generally nice.

Cons

- Management is incompetent. It’s a boys club of the CEOs buddies. The C-suite would be directors (at best) at any other company. - CEO is a mix between a used car salesman and a bad motivational speaker. He uses company resources ($ and man hours) to promote his “personal brand”. - There are a lot of folks there that stay because they genuinely care about libraries. He exploits this. - You may have seen other reviews say that he publicly mocked survey feedback at town halls. True. He tried to stifle any sort of criticism via public humiliation. - In terms of growth, you will likely find yourself taking on more and more responsibilities, absorbing roles of folks as they leave. You will never see a dime for this, let alone any sort of title change or promotion. If you’re looking to grow a career, this is not the place for you. If you’re looking to ride out the rest of your career with mediocre pay, decent benefits and terrible leadership, this is the place! You might even be management material.

Explore other reviews about OCLC

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and work environment Interesting work day to day Working here feels meaningful

Cons

Compensation can be lower than average

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits, particularly the thrift plan, are good for as long as they still exist. The employees are generally smart and caring people.

Cons

Upper management is neither good nor trustworthy. To go into details would most likely violate this website's TOS. Trust them not to tell you the truth, trust them to blame you if they can save themselves for another year. Any stories you've heard about a great place to work are based on old data. That company no longer exists. While layoffs have always been a threat, employees are constantly on edge now and having the CEO tell them if they want to stay on they shouldn't make trouble does not help, to say the least If you get hired here, understand that this cannot be a long term destination. Get your experience, have an exit plan, don't get comfortable and fade into mediocrity because that is your future, and that's if you are lucky. I just want to add that everything the other reviews say about the president is true. He absolutely did mock employee responses to an opinion survey at a town hall.

3
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