Pros
• Talented employees who genuinely care about their work and are passionate about supporting libraries • Good learning experience
Cons
• Lack of transparency in communication from leadership • Career growth often tied to personal relationships with the executive management team rather than merit or performance • Low morale was neither acknowledged nor addressed by leadership; employees who raised concerns often faced repercussions • Leadership is unreceptive to feedback unless it aligns with their own views • Cronyism in leadership hiring, resulting in unqualified individuals leading teams of experienced contributors • CEO appears more focused on personal brand than the organization, and has publicly ridiculed employee survey feedback in all-staff meetings • Unlike other organizations I’ve worked for, OCLC leadership did not prioritize coaching or motivating employees to grow with the organization • Compensation below industry standards, particularly for technical roles • General lack of trust and respect amongst employees for executive leadership