Pros
The people in the trenches are some of the most hard working, friendly people you will meet. Problem is, anyone worth anything will figure out a way to quickly exit the company. The webinar product itself is great in terms of functionality. It is well marketed and has a real appeal to anyone in demand generation. Sales has some real options to succeed, but you will be in the minority. It is all about the group you are placed within and the leads you will be given.
Cons
The turnover at ON24 is insane. One CMO left and wasn't replaced for a year. Then we saw a new CMO be hired only to leave a short time later. We have a 3rd CMO now. The CFO left this year with no replacement. Several VP of Sales have left within only months of starting. Now our VP of HR is leaving after only a few months on the job. And that is just the executive team. Rampant turnover exists top to bottom. In early 2016 a new marketing team of 6-7 were all hired at once. All but a few have now left. Plus there were layoffs in spring of 2016. And then there is sales. Sales, especially SMB, gets hammered with turnover. Most of us assume the positive reviews on Glassdoor are fake just so that sales can recruit. Too many new sales hires are not trained, thrown to the wolves, and let go a quarter or two later when they don't make their numbers. It's like clockwork. Company culture is non existent. For most, it is downright depressing. People are trained to work with their head down and be quiet. If you're seen associating with others, it is assumed you're not working or don't have enough work. Those who thrive are either remote or in the Charlotte office. Company developments are not shared. Every quarterly company meeting is simply a regurgitation of news that most people are already aware of. Most of the company never knows what is happening behind the scenes as the future is never talked about, only the past. For a long time there was a talk of an IPO. Most have given up on that happening. CYA is a practice that exists in every department. Customer success will blame support for client complaints, support will blame customer success for lack of instruction, both will blame sales for the deal sold, and sales will blame all if they can't close their deals. Unless you are in some dire circumstances, there are no good reasons to take a job at ON24. I strongly suggest you take the time to review other glassdoor reviews. You will see a theme.