Pros
Overall, ONEOK is a great company to work for. Really good pay, benefits, and perks. From my experience, HR has been great. Pros that are exclusive to the pipeline control center: recent market pay bumps have been much appreciated. In my experience, all of my supervisors have been great. Very nice working facilities and equipment and we have everything we need to do our job well. From my experience as a controller, work/life balance is good as you don’t take work home with you and you get a lot of time off. However, you can also work a lot of OT depending on coverage. This isn’t necessarily a bad thing as controllers are paid hourly.
Cons
As a pipeline controller you’re expected to do shift work, which isn’t for everyone. There’s seasons of high turnover in the control room, mainly due to controllers and supervisors taking other positions within the company. I assume this will improve after the recent pay raises. I’ve noticed management can move very slowly when implementing changes.