Management and job policies suck!! - Customer Service Representative (CSR) OTIS Employee Review

2.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home during pandemic, easy work load, good pay

Cons

Pointless reward system, very strict policy, unfair termination, not enough sick time. Get written up for any tardy under the sun, only a 4 min bathroom break during a 8 hr shift, slave work mentality, management has its favorites.

Explore other reviews about OTIS

5.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, competitive pay, room to grow

Cons

Must live in or near a city

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of the people who work there are fantastic!

Cons

Like anywhere, it all depends on who you work for.

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