A mixed experience - Call Center Customer Service Representative Ocado Group Employee Review

4.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was excellent, the set up and style of as fantastic

Cons

Not on the same shift pattern as your team leader, so often lacked support. The culture of staff was horrendous, little respect for leaders or customers.

Explore other reviews about Ocado Group

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Not a bad role to be in. Enjoy the team

Cons

No real complaints. Hard to progress but not an issue if you're comfortable.

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Can be a bit stressful at times. Heavy workload.

See reviews by: Helpful|Rating|Date|All