Outstanding ethics and customer focus with excellent benefits - one of the very best places to work - Energy Helper Octopus Energy Employee Review

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Ethical, forward-thinking, and very Customer-orientated. Feedback from the general public is absolutely outstanding, Lots of people refer us to family, friends and neighbours which helps a lot within the role. Benefits and pay package both excellent

Cons

None really; travelling can be an issue but very rarely. In a similar vein Rotas done longer in advance would allow easier planning with home life. However these are manageable and we have great team leaders and understanding Management who are very helpful.

Explore other reviews about Octopus Energy

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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