Octopus Energy reviews

4.4

88% would recommend to a friend

(2,165 total reviews)
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Greg Jackson

96% approve of CEO

84% positive business outlook

Octopus Energy has an employee rating of 4.4 out of 5 stars, based on 2,165 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 21% above average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 17, 2025

Leadership Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish there were some but sadly there are none

Cons

they are NOT transparent, No proper communication they don't follow the company's mission, they don't like when people speak up.

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Octopus Energy Response
10mo
Hi there, Thank you for sharing your feedback—we're sorry your experience wasn't a positive one, and I've taken your comments to heart. We're working to improve communication and transparency through regular check-ins, clearer goal-setting, and anonymous feedback channels. We're also prioritizing team development and mentorship to foster a more open and respectful culture. We appreciate your contributions and wish you the very best. Your perspective is helping us grow and improve for the future. Kind regards, Joshua Martin Operations Manager
1.0
Dec 13, 2025

A total mess

Recommend
CEO approval
Business Outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

4.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great work environment, flexibility of working from home and in the office is great. - Sick pay and time off is good, and likewise the company is flexible with your requests. - Have a great team leader personally that has made the role a lot better due to their understanding of management and experience. - Learnt a lot about the industry and it has changed my perspective on habits, what we can do to achieve environmental goals and more. - Made some great friends and also work with great people. - Equipment provided

Cons

- Pay structure and false promise of more information about it, it has been quite frustrating. Previously management has made promises to be more clear about it, but if you bring it up there is a fear of being excluded or put down. - Stressful at times especially with the current crisis, but if you put yourself in the customers shoes then you'd feel the same at some points too. - The culture can be quite intimidating at first if you aren't willing to put yourself out there especially with the family dinner and alcohol. - If you want to progress to another field/area then it can feel quite tough to bring up that topic. - Incentives are always for outside of work, I think it'd be great to have incentives that are made for when in working hours more often. Whether that is personal or team ones.

Viewing 1 - 3 of 2,165 Reviews

Glassdoor has 2,708 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.