Great company - Customer Service Office Ally Employee Review

4.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The CEO is a wonderful person who enjoys helping those in need and taking care of the employees that work hard for him. Benefits are great and pay increases are based on how hard you work. I was always paid my worth and felt like a great asset to the company

Cons

There is a high turnover rate because it's a call center and people tend to make excuses to not show up to work. When I had left there were new systems being put in place by new office management and very obvious favoritism to select people who were promoted without cause or given jobs that were not openly available to apply for. There is also a HUGE lack in vacation/sick days and you will be written up for being 1 minute late.

Explore other reviews about Office Ally

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, great people.

Cons

Nothing that I can think of.

5.0
Jun 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing rapidly and even though it's a larger company it still has the start up mentality, which is really exciting. Leadership is great, very transparent.

Cons

The company is still working out some of their processes, which is expected, but might not be for individuals who prefer more structure. Some of the benefits are not ideal, but I see that they're working on them.

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Office Ally Response
1y
Thank you for your feedback. We are pleased to hear you are excited to be here. Please feel free to share any direct feedback with us at hr@officeally.com. Megan Clark, Vice President of Human Resources
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