Office Ally reviews

First and foremost the CEO is mainly the root of all the issues there. He directly contacts the entry level employees and basically yells at them for issues managers should be handling. Most of the employees there dont like the CEO. In addition, he has most of the managers in his hands like puppets so essentially they are doing everything he wants when it comes to employee discipline and really have no say on how to manage the people they were hired to manage. Besides the CEO, the company itself doesnt compare to any really have any processes in place to communicate important information internally. It took about two years to get monitors up on the walls that are intended to display calls waiting in queue (and they still dont display the calls in queue, they are just up on the walls). They also tend to target certain employees and will do what ever it takes to make their live's miserable (like working there isnt bad enough). Really high turn over and new employees are not even really introduced to existing employees.

The company started as a call center and in-house developed program, and did not sell when they planned to. Instead, they continue to operate internally like a call center, which is not appropriate for the size of the company. Developers and Analysts have a very high turnover rate, and the benefits, compensation, and respect for theses roles are not up to snuff. They are also, oddly, reluctant to advertise in any way other than word-of-mouth, actively rebuffing attemps to foray into social media, Youtube, Google AdWords, and other publicity sources.