Supportive Space! - Tier I Customer Service Representative Office Ally Employee Review

5.0
Jun 14, 2022
Recommend
CEO approval
Business Outlook

Pros

The team here is super helpful. I just finished training today which was led by someone who previously was a QA analyst so when it comes to learning how to have a great call, it's down packed. Very small training class (2 people including myself) and that means plenty of one on one time. The tier system is also outlined well

Cons

Only con is I'm on the closing shift, 11am to 8pm. That's all day Monday through Friday. From what I recall there aren't many shift bids and if so they're basing it off of seniority.

Explore other reviews about Office Ally

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, great people.

Cons

Nothing that I can think of.

5.0
Jun 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing rapidly and even though it's a larger company it still has the start up mentality, which is really exciting. Leadership is great, very transparent.

Cons

The company is still working out some of their processes, which is expected, but might not be for individuals who prefer more structure. Some of the benefits are not ideal, but I see that they're working on them.

avatar
Office Ally Response
1y
Thank you for your feedback. We are pleased to hear you are excited to be here. Please feel free to share any direct feedback with us at hr@officeally.com. Megan Clark, Vice President of Human Resources
See reviews by: Helpful|Rating|Date|All