it's only a job - Customer Service Associat - Design Print Ship I Office Depot Employee Review

2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

every store is diffrent, so this might not apply in all cases. 1. when things get clearenced you are offten the first to know and depending on how sick managment is of seeing it you can get a sweet deal like 75% off or more. 2. if you can talk to people then you will have a blast "providing excelent customer service" untill the store closes. 3. if you are willing to learn (or can sit at a computer and retain/regurtate all that you have seen) then "train track" training will teach you alot of practial info. 4. because office depot sell's a wide varitity of technology items you have access to supplier promotions like microsoft expert zone, take a bunch or test's and only pay S.H, on x-box 360 games. sony has one that you get 75% a 50+inch plasma/lcd tv. dell you get deep discounts on computers and laptops(you need to find someone that really usesthese things). 5. with what i learned there I WAS ABLE to GET A BETTER JOB

Cons

1. managment will sandbag you so be ready to play politics and buddy buddy. 9 times of 10 at least one manager will not like you and one more will pretend to like you. 2. you will not make enugh to take advantage of the discounts and suplyer promotions. 3. training is "hack and slash" managment gets graded on how many people are done with the computer part, but nothing for real world problems. i.e when the "XEROX CERTIFIED" promotion rolled out i could not keep up with the new train tracks. weeks went by i could not come in (off the clock) and i could not find time in my shift because no one could cover me. i ended up just letting it run while i worked. 4. you cant live in the same area that you work unless you room with many other people( this includs buying a house). 5. the schedual is very wishy washy i would have 16 hours one week and 38 the next, one week i hade 8.

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5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team work and interesting it stack.

Cons

Lot of outsourcing from India.

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

Low pay, grueling hours, unsafe and toxic work environment. The company does not offer opportunities for its sore employees to advance to the corporate sector; especially if you have a college degree. As a store employee neither you, your expertise and skill set, nor your ideas on how to improve workflow and company culture matter.

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