Not a lost cause, but problems need addressing. - Customer Service Specialist-III Office Depot Employee Review

4.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Full-time associates receive decent compensation, and the benefits are about average. The flexibility of scheduling is desirable (especially for those in school) and the respect for life outside of the Depot is appreciated.

Cons

The company's focus lately has been toward technology and computer sales. Although an important component to sales, the company's profitability has been eroded. Office products and furniture (the real profit-makers) have been put on the back-burner.

Explore other reviews about Office Depot

5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team work and interesting it stack.

Cons

Lot of outsourcing from India.

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

Low pay, grueling hours, unsafe and toxic work environment. The company does not offer opportunities for its sore employees to advance to the corporate sector; especially if you have a college degree. As a store employee neither you, your expertise and skill set, nor your ideas on how to improve workflow and company culture matter.

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