Too much pressure on protection plans and Tech Depot Services - Customer Service Specialist Office Depot Employee Review

2.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Coworkers are all very nice and get along with each other very well. Store has good air conditioning and the place is kept relatively clean.

Cons

Way too much pressure at work. When working as cashier you must ring customers while answering phones that ring constantly while selling protection plans and signing customers up for Worklife Rewards. As a CSS you must do freight, backup registers, carry-outs, sell protection plans, Tech Depot services, bring out furniture, all while trying to make customers happy and getting underpaid for it. Managers will pat you on the back if you manage to sell the overly priced protection plans, but will yell/write you up if you are unable to sell any protection plans.

Explore other reviews about Office Depot

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Store never get overwhelmingly busy - mix of light/busy days Management does a good job at listening to employees

Cons

Have to push selling product on people that don't want it Schedule may be inflexible

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

Low pay, grueling hours, unsafe and toxic work environment. The company does not offer opportunities for its sore employees to advance to the corporate sector; especially if you have a college degree. As a store employee neither you, your expertise and skill set, nor your ideas on how to improve workflow and company culture matter.

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