Pros
As far as big box retail goes Office Depot is par for the course. You have the potential to learn a lot skills in the copy center but don't expect much in the way of training. In my store it was trial and error process. One of the best things is the chance to do a lot of networking with local businesses. Full time employees do get paid time off and benefits are 90 days.
Cons
Chronically understaffed and no incentive to make the sales goals don't make a very happy workplace. They do have a commission plan for selling service plans but if you work in Copy Center then you will have next to no opportunities to sell them. For many customers you regularly go above and beyond the call of duty with no return. If you are doing any kind of design work they need to be paying at least $11 an hour. Most customers don't understand that their projects take time and as an employee you often do not get long stretches of uninterrupted time to work on them. Something that should take 20 minutes often ends up taking 2 hours since you are constantly stopping to help out on the registers or act as customer service desk. Extreme emphasis on getting perfect online customer surveys. The survey is a 1-5 scale and many of the questions asked are about things that are outside of your control. Getting a 4 on the survey counts the same thing as a 1. Demanding perfection is unreasonable. Pay is low, raises are yearly and are capped at 6%.