Poor leadership from top to bottom in the ISO in Austin - Account Manager Office Depot Employee Review

1.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice building, talented but underutilized sales force.

Cons

Easy job if you can tolerate the pathetic lazy management. Unless you are affiliated with the Dell rejects that infect management you have no chance to advance. No real emphasis on sales, they focus on call metrics and other antiquated methods. Management simply checks the boxes and regurgitates the corporate rhetoric that is hung on the walls. I've never worked in a sales position that offers virtually no spiffs or has any worthwhile contests. They offer no motivation other than doing just enough to not get fired. The sales numbers are not transparent and management can't/won't address discrepancies in attainment. The VP has even stated openly in a town hall that "if you don't like it here, find another job".

Explore other reviews about Office Depot

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Store never get overwhelmingly busy - mix of light/busy days Management does a good job at listening to employees

Cons

Have to push selling product on people that don't want it Schedule may be inflexible

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

Low pay, grueling hours, unsafe and toxic work environment. The company does not offer opportunities for its sore employees to advance to the corporate sector; especially if you have a college degree. As a store employee neither you, your expertise and skill set, nor your ideas on how to improve workflow and company culture matter.

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