Could be good, if upper management had any idea what it was doing - Customer Service Specialist Office Depot Employee Review

3.0
Sep 27, 2008
Recommend
CEO approval
Business Outlook

Pros

You might get to work with good people. Office Depot requires a lot of communication and team effort, so it's easy to get to know your coworkers.

Cons

The utter incompetence of corporate management is astounding. Policy changes, poor program implementations (and cancellations), hideously stupid incentives, and unreasonable expectations make many associations wonder if corporate knows anything about the stores.

Explore other reviews about Office Depot

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Store never get overwhelmingly busy - mix of light/busy days Management does a good job at listening to employees

Cons

Have to push selling product on people that don't want it Schedule may be inflexible

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

Low pay, grueling hours, unsafe and toxic work environment. The company does not offer opportunities for its sore employees to advance to the corporate sector; especially if you have a college degree. As a store employee neither you, your expertise and skill set, nor your ideas on how to improve workflow and company culture matter.

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