Customer Service Manager - Customer Service Manager Office Depot Employee Review

4.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great PTO starting out. From the day I started in management (after a year of being with the company) I had 3 weeks and 1 day of PTO. The company provides many opportunities to move up/be promoted. Bonuses are okay. They come from a percentage of sales and a percentage of profit. Can be up to about $500 a piece or as low as $50 a piece.

Cons

A lot of the learning is kind of on the fly. You're required to to learn a lot on your own. However, this isn't the worst thing and is kind of beneficial. Raises could be better. 3% only helps so much when inflation is taken into consideration.

Explore other reviews about Office Depot

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Store never get overwhelmingly busy - mix of light/busy days Management does a good job at listening to employees

Cons

Have to push selling product on people that don't want it Schedule may be inflexible

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this company.

Cons

Low pay, grueling hours, unsafe and toxic work environment. The company does not offer opportunities for its sore employees to advance to the corporate sector; especially if you have a college degree. As a store employee neither you, your expertise and skill set, nor your ideas on how to improve workflow and company culture matter.

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