Outsourced US Jobs - Happiness Deliverer On Employee Review

3.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work schedule and remote from home work. Great perks and leaders.

Cons

Outsourced hard working local Portland staff to pay lower wages to people in Jamaica. They said outsourcing saved them money. At what cost to customer service and US locals jobs? Do not support this company after they laid us off. People in the United States with families and homes. Very sad they saw numbers verse quality of service. Many customers complained that the over seas staff were not helpful. I agree that they are paying people less for my job but aren’t getting much respect from customers for it. Very disappointed in the end with this company.

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5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

still new to retail space, so some processes have not yet been established

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of free shoes Very well intended people Culture with lots of great virtues Cool product, excellent marketing

Cons

All the free shoes squeak People lead with slide decks - heavy consulting culture Lots of virtue signaling I think they started off fast and agile and grew too fast and became a dinosaur who still genuinely thought it was agile. Most everyone in my team was unhappy. People felt they couldn’t express their true selves at work. I would not recommend it as a place to work.

2
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