On reviews

3.0

43% would recommend to a friend

(267 total reviews)

43% positive business outlook

On has an employee rating of 3.0 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have an average working experience there. The On employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

267 reviews
1.0
Mar 23, 2023

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people that work here. We have fun and work hard. A lot of our relationships in our team are forged due to the extremely long hours. Great employee discounts and opportunities for free races Decent location

Cons

-The individuals that are in Global leadership positions are not qualified to do their jobs. - This year they started to force us into the office but no one is there -The Zurich team does not like hearing ANYTHING other than positive about the brand. -Pay is considerably lower than anyone else in the industry - They preach radical candor but the culture is to talk behind your back. - No investment in their people - Learning and Development are not on their radar - It's becoming clear to those of us that have been here for awhile that there is no long-term strategy for the business or the people in the offices I have been here for 2-years and see great talent walk out our doors after getting frustrated. You are losing people because you chose to ignore what's happening and not listening to employee feedback

2.0
Oct 7, 2019

Wow wow wow wow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved the day to day work and the people on my specific team.

Cons

As far as being progressive, the company has a great deal to learn. As of May 2019, there was one Black woman employed in the HQ office. I'd like that to have struck the people in leadership as odd and wildly troubling, but the lack of diversity was not ever addressed in any of the larger, company meetings. Comments were made by customers about the lack of diversity. And, in response, a template was created to address customers who wrote in with "political/controversial opinions." This was a rather interesting take since pointing out a lack of diversity is neither political or controversial-- it is either false or it is true. The template was 2-3 sentences long. To compare it to another template, the template about being vegan was a few, dense paragraphs. The template for political views, of course, pontificated that the company cares about all people regardless of their abilities or backgrounds. Despite that claim, there still isn't a significant representation of darker skinned people, overweight people, trans people or physically disabled people on their social media channels nor are those populations proportionately represented in their offices. To be fair, On is not unique and several retailers have been under fire for their non-equitable business practices. So On is merely one in a million and they are not the inventors of systemic racism or of gas lighting tactics. But that is exactly why I was so disappointed...I genuinely, at one time, believed they were interested in true cultural progress where all body types really are represented both on their marketing materials AND, more importantly, in their offices.

2.0
Jul 12, 2024

Culture DILUTION meets Culture DELUSION

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on product. Nice peers (talented people to collaborate with). Company size where you can sometimes still see the impact of your work.

Cons

Toxic. Over the past couple of years, the culture here has quickly turned into a Game of Thrones saga – now it's just another corporate beast in the making. The workload is bonkers: I'm constantly playing catch-up from the previous team's lack of foresight while simultaneously trying to rapidly scale -- globally. If you're in a leadership role, brace yourself to manage a younger, less experienced team (thanks to those low salaries not exactly attracting top talent) and spend a good chunk of your energy helping them juggle their workloads and navigate an uncertain future. On does a lot of great work on D&I topics, yet there is a glaring need to address diversity of THOUGHT. Reporting to legacy leaders, fast-tracked because they're BFFs, is downright nauseating. It gets worse when you waste energy teaching them things they should already know. My boss's insecurities are glaringly obvious with their gatekeeping of crucial conversations and telling me to "be more humble." All in all, it's exhausting and I can't recommend it.

avatar
On Response
1y
Thanks for your feedback. As we've grown very rapidly, we're still building a lot of scalable processes and can understand growing pains felt by team members. We're committed to addressing pain points related to our ways of working. We've also rolled out new feedback processes in 2024; including upward feedback where team members give feedback to their direct leader. We also have a commitment to create a radically candid environment through providing feedback tracking as this is a key to the growth of everyone at On.
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