I Am So Blessed - Care Coach Ontrak Health Employee Review

5.0
Jul 30, 2016
Recommend
CEO approval
Business Outlook

Pros

I have to admit I was a little hesitant to stop hands on patient care and take on the responsibility of coaching patients/members telephonically. I don't regret my decision one bit! I love the ability to be trusted to work remotely and manage my caseload with the ever present support of my supervisors and peers. I am the type of person who thrives off of challenge and change. This position offers me the opportunity to impact people in a way I never thought possible. In a world where traditional healthcare has a "treat and street" mentality, this company's goals and mission mirror my own: to give people who otherwise would be ignored the chance to change their lives for the better.

Cons

I honestly can't think of any.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

See reviews by: Helpful|Rating|Date|All