A Downhill Slide - Anonymous employee Ontrak Health Employee Review

1.0
Oct 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home; most co-workers are great. Other than this it's become a total nightmare.

Cons

This company has become less than desirable. When I began working here it was about helping ppl. It has turned into a disaster. Upper management treats intelligent adults as if they were children. The compassion to help others has turned into a #'s game. More emphasis is placed on micro-managing employee's bathroom breaks.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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