It has a potential to be good workplace - Anonymous employee Ontrak Health Employee Review

3.0
Jan 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership listens to employee concerns and tries to improve processes. Work from home job with a set schedule but expected results and mandatory meetings. Average benefits, time off.

Cons

New company that is trying to expand quickly, poor retention, no incentives for performance, no yearly raises.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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