upper leadership great team leads need more training or replaced - Anonymous employee Ontrak Health Employee Review

3.0
Feb 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO is awesome all upper leadership is amazing and the Ontrak program is a vision of what BH should look like work from home is awesome and they really do take care of their employees

Cons

MICROMANAGING is awful!!! team lead is awful need to looked into very deeply, hires all friends and shows favortism while others are overlooked for hard work. HR should do better job of hearing out the employee and not just the team lead the upper management should both sides not just the side of the team lead. Team Lead should be a professional and not one that hires friends this is a program to help others not a high school popularity contest. Upper management is awesome CEO is welcoming and Friendly

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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