Does Ontrak Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Ontrak Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ontrak Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Ontrak Health?

38% of Ontrak Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ontrak Health 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Ontrak Health?

Care Coach (72) , Member Engagement Specialist (32) , Nurse Care Coach (10) , Manager (9) , Outreach Specialist (7) , Clinical Operations Coordinator (6) , Health Coach (6) , Director (5) , RN Care Coach (5) , Community Care Coordinator (4) , Customer Care Coach (4) , Analyst (3) , Nutrition Specialist (3) , Software Engineer (3) , Anonymous (2)

What are the pros of working at Ontrak Health according to real employee reviews?

"Work from home, awesome coworkers" ((in 46 reviews)); "Pay was good and before the coked outCEO ruined the company it was nice" ((in 33 reviews)); "3. Excellent benefits." ((in 19 reviews)); "communication vision mission balance good people" ((in 12 reviews)); "Awesome coworkers." ((in 5 reviews))

What are the cons of working at Ontrak Health according to real employee reviews?

"management, frequent layoffs, layoffs without notice" ((in 20 reviews)); "Poor management and layoffs often." ((in 18 reviews)); "Upper management treats intelligent adults as if they were children." ((in 11 reviews)); "Hugh lay offs every 3 months" ((in 8 reviews)); "Culture has changed in the last nine months to one of fear and disrespect." ((in 7 reviews))

What are employees saying about Ontrak Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ontrak Health layoffs and their outlook for job security at Ontrak Health in 2026.

What are the top reviewed Ontrak Health locations?

Los Angeles , Santa Monica , Las Vegas , Remote , Henderson , Tampa , Austin , San Diego , Atlanta , Birmingham , Chicago , Charlotte , Houston , Miami , New York , Oklahoma City , Louisville , El Paso , Santa Clarita , Reno , Ocala , Orlando , Rockford , Kansas City , Tucson , Traverse City , Flemingsburg , Albuquerque , Casper , Goldsboro

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Ontrak Health

Ontrak Health reviews

honest review - Nurse Ontrak Health Employee Review

2.0

Feb 28, 2018

Nurse

Recommend

CEO approval

Business Outlook

Pros

able to work at home, okay benefits and pay, send you equipment to do the job so you don't have to buy anything out of pocket.

Cons

micro-managing to the extreme all calls recorded and audited unclear expectations before hire selling selling selling not nursing worst retention i have ever seen or heard of - at least 1 person resigns every week mission is great but they are really about saving the health plans money not helping people in need. many people you really want to help that need it are "ineligible" no work/life balance - many nurses required to work every saturday 8-10 hours. long days and evenings shifts leave little time for anything else - always missing family events, can't cook dinner even though you are home, etc.

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5.0

Apr 14, 2025

Member engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0

Sep 24, 2025

Clinical operations coordinator

Recommend

CEO approval

Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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Director Of Accounting

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honest review - Nurse Ontrak Health Employee Review

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