Personal Growth Opportunities - Care Coach Ontrak Health Employee Review

5.0
Aug 10, 2020
Recommend
CEO approval
Business Outlook

Pros

You will always have someone to turn to, the team work it beyond amazing. You are recognized for all of your work you do. The opportunities to grow/be promoted is outstanding. They diversity on every platform from the Cooperate office, outreach, innovation specialists, care coaches etc. is truly amazing. The company has so much respect for it's employees to make sure they are well in order to properly care for the member's we try to help everyday. Also a good work home life ratio, with understanding supervisors on schedule changes.

Cons

Sometimes it can be difficult to manage work at home.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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