Awful treatment of employees - Dumped Like Trash Ontrak Health Employee Review

1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, pay, benefits

Cons

The company has a mission... But they don't follow it for their own employees. They want to save the lives of as many people as possible, yet this past week they ruined the lives of over 250 employees. They laid people off but treated them as if they were fired for something wrong. It's never easy to deliver bad news, such as lay offs, but there certainly is a better way than how leadership handled it with Ontrak. Do not trust this company if they don't get run completely into the ground. They will backstab you so quick you won't have a chance to take a breath before you're down.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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