Stay away - sad company to work for - Quality Manager Ontrak Health Employee Review

1.0
Mar 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote job, decent pay, benefits ok, and the mission (ultimately).

Cons

Leadership (VPs, Sr. Manager, and Managers) who have been at this company for some time now are not true or effective leaders. There are some who have been working for Catasys/Ontrak a few years and have only been the wrong people in the wrong roles. Some of these leaders talk about staff really bad and share rumors among one another. They will talk about a staff member in a meeting and then in front of that staff member, talk to them as nothing is wrong, as they (so called leaders) are honest. In meetings, they will belittle others in a harsh way. Do not be too gullible on the leadership that is leading the care community and engagement activities. They are backstabbers. So much bad news about this company, which is sad. When you think of what the company is trying to do, their mission, and the frontline work, it is critical to the communities. However, pulling the plug so quickly on 250+ staff without proper warning or departure steps is = sad. For a company is speaks about “empathy” and mental health, they do not walk their talk. Many leaders have left because they “know”.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

See reviews by: Helpful|Rating|Date|All