Amazing Experience! - Community Care Coordinator Ontrak Health Employee Review

5.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I have had the opportunity to connect with a population of people where I feel appreciated and valued. I work with a team of knowledgeable individuals who do not hesitate to lend a helping hand to make the experience for our members the best it could be. I could not have dreamed of a better position that allows me to be professional, passionate, and serve my community.

Cons

Some may view it as a con, but I absolutely enjoy the freedom of not pushing papers behind a desk all day so working from home and traveling to see members is a great balance.

Explore other reviews about Ontrak Health

5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job and culture for a work from home position. Helping others get healthier while being paid fairly.

Cons

Inconsistencies with partnered health plans, making pool go up and down often.

2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Company lost a contract with Aetna. They sunk from there. They had to lay a third of their workers. They called us in a group on zoom and said everyone in this group is getting off effective immediately. They stated a severance package was coming our way. To check our personal emails for details. Then they locked us out of the software we used to document charts.

Cons

Change management frequently. Demoted managers. Was put on a PIP. Company sank after losing key stakeholder Aetna. They moved their headquarters from California to Nevada to Florida. Original CEO “Taren” spelling may be off cries on camera with the entire company after losing Aetna. It was sad to watch.

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