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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      Awesome company culture, mediocre pay - Customer Service Representative OpenTable Employee Review

      4.0
      Mar 30, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Cool people -Relaxed environment -Schedule flexibility -Beautiful office -Open communication -Learning interesting and relevant technical skills

      Cons

      -Training program is still a work-in-progress -Company is new so many policies changing and things not set in stone -Pay isn't great for the amount of skills we are expected to know and knowledge we are expected to have (being paid as customer support, when in reality we are TECH! should be paid for both!)

      avatar
      OpenTable Response
      9y
      I appreciate the time you took to leave us feedback. Employee training is always a top priority and we are continuing to refine the process in the contact center as it grows. We work hard to make our compensation program fair and rewarding, so please reach out to your HRBP if you have concerns regarding pay. Thanks for your feedback!

      Explore other reviews about OpenTable

      5.0
      Jun 10, 2026
      Anonymous freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and team

      Cons

      There is not negative aspects.

      3.0
      Jul 8, 2026
      Restaurant sales and services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

      Cons

      Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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