Terrible management - Customer Service Representative OpenTable Employee Review

1.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Met some great people and social life was not bad

Cons

Lots of people that are institutionalised in the London office. Management is terrible in every aspect. Some people don't even do the bare minimum. Cliquy and nepotistic. Some great people but they all left. A few people that have been there forever because they are part of a clique and they don't care about doing their jobs. Very poorcommunication betweendepartments.

Explore other reviews about OpenTable

5.0
Jun 10, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Good company culture and team

Cons

There is not negative aspects.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Within RSS, I feel that I have lots of autonomy to manage my territory the way I see fit.

Cons

Leadership and org changes frequently. People who have been here a very long time seem targeted for layoffs or "reorgs" Not a lot of room for career growth

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