3.0
Apr 18, 2016
Current employee, less than 1 year
Waterloo, ON
Recommend
CEO approval
Business Outlook
Pros
Great benefits and work/life balance. Great job to start out in Technical Support. Lots of US State Department and Canadian Government customers to work with, and hone your technical skills with.
Cons
As others have noted obvious boys club(s) and excessive layers of management have created a top heavy culture in which people want to leave in droves. Product development and marketing department have no knowledge of how to launch a net new product or do proper competitive analysis or market research to determine if a product will be successful.